Refund policy

CHANGE, RETURN AND REFUND OF PRODUCT

Returns will only be accepted within 14 days of product delivery. To arrange a return - please contact us at sales@vikwine.net or call us at 203.622.1607. Refunds will be accepted in the case in which the customer has not received their purchase within 120 days from the transaction date. In the case of pre-orders, places, or out of stock product the shipping window may be longer but will be specified in writing. After 30 days from the date of receipt of the product, which will be that indicated by the respective delivery company, no changes, returns and refunds will be accepted. Considering everything mentioned above, the provisions of the consumer protection law shall apply.

Title to and ownership of goods passes from Seller to Buy in the State of California at the time of purchase. Buyer takes all responsibility for the product being transported from the state of sale to the Buyer's selected destination. Buyer may make independent delivery arrangements. Seller does not refund for any products that are claimed as lost or stolen in transit. Buyer warrants he or she is solely responsible for the transport of the purchased products.